Exchange and Return Policy

Customers are entitled to request an exchange or return within 7 days from the date of receiving the order, provided that the product is in its original condition, unused, unopened, and includes the original packaging and invoice.

Perfumes cannot be returned or exchanged after being opened or used, except in cases where the product arrives damaged or there is an error in the order.

In the event of damage or an incorrect order, customers must contact us within 48 hours of receiving the shipment and provide photos showing the issue. The request will then be reviewed and the appropriate action will be taken